Terms and Conditions Policy

Terms and Conditions for Cakes by Ellie Last Updated: March 12, 2025

Welcome to Cakes by Ellie! By using this website https://customcakesbyellie.systeme.io/, you acknowledge that you have read and agreed to the following terms and conditions (the "Terms"). These Terms apply to all visitors, users, and customers of Cakes by Ellie.

1. General

  • By accessing or purchasing from our website, you agree to comply with these Terms and Conditions.
  • Cakes by Ellie reserves the right to update or modify these Terms at any time without prior notice. Your continued use of the website constitutes your acceptance of any changes.

2. Payment

  • We accept payments via Cash on Delivery, GCash, and PayMaya.
  • Full payment is required to confirm all custom cake orders.
  • Payment details and instructions will be provided during the checkout process.

3. Order Processing and Delivery

  • Orders should be placed at least [state number of days] days in advance to ensure timely delivery.
  • Our delivery services are available within Dasmariñas City, Cavite, Philippines, or as specified during order confirmation.
  • Delivery fees may apply depending on the location. You will be notified of any charges at checkout.

4. Refund and Cancellation Policy

  • All custom cake orders are non-refundable once production has begun.
  • Changes or cancellations must be made at least [state number of hours/days] before the scheduled delivery or pickup date.

5. Product Information

  • Cakes by Ellie ensures that all product descriptions and images on our website are accurate to the best of our ability. However, minor variations in appearance may occur due to the handmade nature of our products.

6. Liability

  • Cakes by Ellie shall not be held liable for any delays or failures in delivery due to circumstances beyond our control, including but not limited to natural disasters or unforeseen transport issues.

7. Contact Information

  • For questions or concerns, please reach out to us at CustomCakesbyEllie@gmail.com or visit us at our address: Brgy. San Antonio de Padua 1, Dasmariñas City, Cavite, Philippines.